FREQUENTLY ASKED QUESTIONS

Your Questions, Answered

ARE YOU COVERED BY ALL INSURANCE COMPANIES?

Yes! We are Registered Massage Therapists. All insurance companies will accept your receipts. Unfortunately, at this time we do not do direct billing.

WHICH MASSAGE THERAPIST IS RIGHT FOR ME?

Choosing the right therapist depends on your treatment goals.

Kristen focuses on mobility and maintenance massage designed to help active clients stay loose, mobile, and comfortable. Her sessions are ideal for people looking for passive stretching, tension relief, sports recovery, or preventative care to support an active lifestyle.

Taylor specializes in orthopaedic massage therapy focused on injury rehabilitation, chronic pain management, postural dysfunction, and complex or persistent discomfort. Her treatments are well suited for clients dealing with specific injuries or symptoms that require detailed assessment and targeted therapeutic care.

If you’re unsure which therapist is best for you, you can book the “First Available” option or contact us and we will help guide you based on your goals.

WHAT IS ORTHOPAEDIC MASSAGE?

While Orthopaedic Massage is similar to regular Western Swedish Massage, it differs in several ways. Firstly, a total Orthopaedic Assessment is completed to know exactly which structures are damaged. This ensures that root of the problem is treated and not just the symptoms. Secondly, Orthopaedic Massage uses a technique called Cyriax's Frictions. This method identifies the exact area of injury (lesion/scar tissue) to address so that only the unhealthy tissue is treated. Finally, a custom treatment program is created for you with a set amount of treatments along with the appropriate remedial exercises to ensure faster, more accurate results.